> For the complete documentation index, see [llms.txt](https://fuse-lab.gitbook.io/fuse-lab-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fuse-lab.gitbook.io/fuse-lab-docs/growth-and-feedback/performance.md).

# Performance

Performance is the combination of results and how those results are achieved.

We care about the quality and impact of the work, reliability, judgment, collaboration, ownership and the behaviors in our Culture Code.

Effort matters, but effort alone cannot permanently substitute for outcomes. The reverse is also true: strong output does not excuse behavior that repeatedly makes everybody around you worse.

Leaders should make expectations clear and address patterns early. If somebody is doing excellent work, tell them. If somebody is consistently falling short, tell them that too, with enough clarity and support to do something about it.

**No one should first discover a serious performance issue in an annual review.**